Human Services


Transportation Services

Bus, Van and Volunteer Driver Programs


If you are age 60 years or older or have a disability, ADRC of Trempealeau County can arrange your transportation for:Volunteer Driver

  • Medical appointments
  • Shopping
  • Visiting friends
  • Other purposes
Volunteer Drivers Program

This program provides transportation to medical appointments for anyone age 60 or over who lives in their own home and is unable to get to their appointments on their own. Persons with disabilities may use this program when a Dr. verifies the disability.

Volunteers, using their own vehicles, pick up participants at their home, take them to their appointments and return them to their home. All persons using this service must be able to get in and out of vehicles without being lifted. The drivers are reimbursed for their mileage, however, they donate their time.

Eligibility Requirements:

  • Live in your own home or apartment
  • Are unable to drive to appointments alone
  • Have no other means of transportation available from family or friends

There are no income or asset limits for persons using this program.

Participants will be sent a statement at the end of each month outlining the co-payment due for each trip made. The co-payment is one-half of what it costs the ADRC to provide the ride.

Drivers will pick you up at your home, take you to your medical appointment, and drive you home.

People receiving medical assistance must arrange their non-emergency medical appointment rides with Medical Transportation Management, 1-866-907-1493.

This program is funded by a combination of Federal, State, and local funds as well as co-payments. For reservations, call (715) 538-2001 or toll free at 1-800-273-2001.

Bus Service

vehicle liftADRC of Trempealeau County operate a bus on a fixed schedule to Eau Claire and La Crosse, providing transportation for the elderly and persons with physical disabilities. You may be picked up at your home or at any of our "Pick-Up Locations". The bus is equipped with a wheelchair lift.

Anyone age 60 or over, or anyone with a physical disability may use this bus for medical appointments, visiting, shopping, or for many other purposes.

The service is provided on a first-call basis, however, individuals with medical appointments will be given priority. Please schedule your medical appointment between 10:30 a.m. and 1:00 p.m. because the bus leaves to return to Whitehall at 2:00 p.m.

A minimum co-payment of $4.00 is required.

For Reservations call: (715) 538-2001
or toll free: (800) 273-2001

Please call at least one day in advance.

Every Tuesday La Crosse
Every Wednesday Eau Claire
Every Thursday La Crosse
Every Friday
(Except 3rd Friday of Every Month)
La Crosse
Pick-Up Locations
Manor Apartments, Senior Apartments and Laundromat
City Hall, Westbrook Apartments
Senior Apartments and Village Hall
Senior Apartments
Eden House, Ridgeview Apartments, Lakeview Court
Laundromat, Bugle Apartments, Park View Apartments
City Hall, Senior Apartments
Pigeon Falls
Senior Apartments and Community Center
Community Center, Strum Housing
Village Hall, River View Apartments
Government Center, Senior Apartments


For van reservations, call 715-538-2001 or
toll free at 1-800-273-2001
If you are 60 years old and over or a person with a disability, ADRC of Trempealeau County provides van transportation to local:
  • Medical, dental or chiropractic appointments
  • Nursing Home visits
  • Social activities
  • Businesses
  • Supermarkets
  • Drug Stores
  • Other local destinations
Van rides are just $1.50 per round trip.
**Van Schedule**
Community Day
Arcadia (local only) Wednesday
Blair to Whitehall Tuesday
Galesville (local only) Wednesday
Trempealeau (to Galesville)
Independence, Pigeon Falls
(to Whitehall)
Whitehall (local only) Tuesday
Eleva & Strum (to Strum) 1st & 3rd Thursday
Osseo (local only) 2nd & 4th Thursday

Drivers are not allowed to accept tips, make side trips, or transport more people than are approved by the ADRC.

This program is funded in part by the Federal Transit Administration (FTA) as authorized under 49 U.S.C. § 5310

TITLE VI Notice to the Public

36250 Main Street
P.O. Box 67
Whitehall, WI 54773

(800) 273-2001
(715) 538-2001
TTY: use Wisconsin Relay 771
(715) 538-1437

Monday - Friday
8:00 AM - 4:30 PM
Closed Major Holidays


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